Please Select The Survey Format:   Printed Version (Adobe PDF) Microsoft Word Online Web Form

Dear Valued Client,  We hope you will be kind enough to take the time to fill out our client survey form. Please fill out only the items that pertain to your experience with J.C. Norby & Associates. We believe we can always learn from our clients, especially how to serve them better!  Please take a few minutes to complete this short survey. Your candid comments are important to our continuing efforts to improve our service to you. We sincerely appreciate your business and look forward to your comments on the quality of our service.  Jim Norby  J. C. Norby & Associates  2115 E. Clairemont Avenue  Eau Claire, WI 54701  Phone: 715-834-3953; Fax: 715-834-5101  Email: info@jcnorby.com  Website: http://www.jcnorby.com   Click Here To Start The Survey

J.C. Norby & Associates Customer Satisfaction Survey   Appraiser Satisfaction:    Please check the appropriate box for each question. Strongly Agree Agree Neutral Disagree Strongly Disagree I was pleasantly greeted by the appraiser. The appraiser demonstrated they were knowledgeable of the property. The appraiser acted in a professional manner. The appraiser asked pertinent questions. The appraiser answered all of my questions.   2. Overall the service of the appraiser was: Very Poor Somewhat Unsatisfactory About Average Very Satisfactory Superior   3. Would you like to add any additional comments regarding the appraiser?   Overall Satisfaction: 1.  In your recent experience with J.C. Norby & Associates, the quality of service was: Very Poor Somewhat Unsatisfactory About Average Very Satisfactory Superior If you indicated that our service was unsatisfactory or poor, would you please describe why you felt this way?   2.  The process for ordering an appraisal was: Very Poor Somewhat Unsatisfactory About Average Very Satisfactory Superior If you indicated that our service was unsatisfactory or poor, would you please describe why you felt this way?   3.  What did you like best about our services?   4.  What do you feel we can do to improve our services?   5.  Overall how would you rate your satisfaction of J.C. Norby & Associates? Very Poor Somewhat Unsatisfactory About Average Very Satisfactory Superior   6.  Would you use J.C. Norby & Associates as your appraiser in the future? No Undecided Yes   General Information:   1. Where did you hear about J.C. Norby & Associates? (check all that apply) Newspaper Ad Yellow Pages Radio Television Real Estate Agent/Agency Friend/Relative Web Site Other   2.  Would you recommend J.C. Norby & Associates to someone else? Undecided Yes No   3. Please provide the following information about yourself and the property appraised. Your information will be kept private and will not be sold or used in any manner other than the survey. Your Name: Address: City, State & Zip: Phone Number: Address of Appraised Property: City, State & Zip: